Sustainable digitalisation and implementation of ISO standards for facilities management

Purpose This viewpoint paper aims to discuss sustainable digitalisation of facilities management (FM) through the implementation newly recognised International Organization for Standardization (ISO) standards within ISO 41000 series. Design/methodology/approach provides a review literature recent documents and academic study. The content is also dependent on authors’ opinions interpretation. Findings FM currently shifting emphasis towards strategic focus adoption new international that consider in business decisions. However, sector encountering potential risks standards. Digitalisation one kind force has shaped built environment recently rapidly, especially Covid-19 period. impacting industry. As standardisation at establishing constantly evolving baseline proven practices, can be considered part FM. It believed standardised level support crucial smooth practices processes. Standards such as standards, applied global industry, help objectively quantifying added value core business. Advanced technology contribute sustainability any profession but it requires community tackle problems. Originality/value contributes industry by making recommendations improvement use digitalisation. In summary, significant finding this offers both possibilities problems application